Cookie Policy
Last updated: 27 October 2025
This Cookie Policy explains how Mega Web Services ("we," "us," or "our") uses cookies and similar technologies when you visit our website and use our Ardent POS software. This policy explains what these technologies are, why we use them, and your rights to control our use of them.
1. What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.
Cookies can be "persistent" (remaining on your device until deleted or expired) or "session" cookies (deleted when you close your browser).
2. Types of Cookies We Use
2.1 Essential Cookies
These cookies are necessary for the website to function and cannot be switched off. They are usually set in response to actions made by you which amount to a request for services.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| auth_token | User authentication and session management | 24 hours | Essential |
| csrf_token | Cross-site request forgery protection | Session | Essential |
| tenant_id | Multi-tenant system identification | 30 days | Essential |
2.2 Functional Cookies
These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| user_preferences | Store user interface preferences (theme, language) | 1 year | Functional |
| dashboard_layout | Remember dashboard layout and widget positions | 6 months | Functional |
| recent_actions | Track recent user actions for quick access | 30 days | Functional |
2.3 Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| _ga | Google Analytics - distinguish users | 2 years | Analytics |
| _ga_* | Google Analytics - session state | 2 years | Analytics |
| _gid | Google Analytics - distinguish users | 24 hours | Analytics |
2.4 Marketing Cookies
These cookies are used to track visitors across websites to display relevant and engaging advertisements.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| _fbp | Facebook Pixel - track conversions | 3 months | Marketing |
| _gcl_au | Google Ads conversion tracking | 3 months | Marketing |
3. Third-Party Cookies
We may also use third-party services that set cookies on our behalf:
- Google Analytics
Web analytics service to understand website usage patterns
- Google Ads
Advertising platform for conversion tracking and remarketing
- Facebook Pixel
Social media advertising and conversion tracking
- Stripe
Payment processing and fraud prevention
- Intercom
Customer support and live chat functionality
4. How We Use Cookies
We use cookies for various purposes:
- • <strong>Authentication:</strong> Keep you logged in and secure your account
- • <strong>Security:</strong> Protect against fraud and unauthorized access
- • <strong>Preferences:</strong> Remember your settings and preferences
- • <strong>Analytics:</strong> Understand how you use our service to improve it
- • <strong>Marketing:</strong> Show you relevant advertisements and measure their effectiveness
- • <strong>Performance:</strong> Optimize website speed and functionality
5. Your Cookie Choices
You have several options for managing cookies:
5.1 Cookie Consent Banner
When you first visit our website, you'll see a cookie consent banner where you can:
- • Accept all cookies
- • Reject non-essential cookies
- • Customize your cookie preferences
5.2 Browser Settings
You can control cookies through your browser settings:
- • <strong>Chrome:</strong> Settings > Privacy and security > Cookies and other site data
- • <strong>Firefox:</strong> Options > Privacy & Security > Cookies and Site Data
- • <strong>Safari:</strong> Preferences > Privacy > Manage Website Data
- • <strong>Edge:</strong> Settings > Cookies and site permissions
5.3 Opt-Out Links
You can opt out of specific third-party cookies:
- Google Analytics
- Google Ads
- Facebook
6. Impact of Disabling Cookies
If you disable cookies, some features of our website may not function properly:
- • You may need to log in repeatedly
- • Your preferences won't be saved
- • Some features may not work as expected
- • We won't be able to provide personalized content
7. Legal Basis for Cookie Use
Our use of cookies is based on:
- • <strong>Essential Cookies:</strong> Legitimate interest for website functionality
- • <strong>Functional Cookies:</strong> Legitimate interest for user experience
- • <strong>Analytics Cookies:</strong> Legitimate interest for service improvement
- • <strong>Marketing Cookies:</strong> Your explicit consent
8. Updates to This Cookie Policy
We may update this Cookie Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
9. Contact Us
If you have any questions about our use of cookies, please contact us:
Mega Web Services
Address: 10A Mega Street, Adenta, Accra, Ghana
Phone: +233 302 527 484
Email: privacy@megwebservices.com
By using our website, you consent to our use of cookies as described in this policy.