Regulatory Compliance
Last updated: 28 October 2025
This Compliance page demonstrates our commitment to meeting and exceeding regulatory requirements across multiple jurisdictions. We continuously monitor regulatory changes and implement necessary measures to maintain compliance.
Data Protection
GDPR, CCPA, Ghana Data Protection Act compliance
Financial Regulations
PCI DSS, AML, KYC compliance
Industry Standards
ISO 27001, SOC 2, NIST Framework
1. Data Protection Compliance
1.1 General Data Protection Regulation (GDPR)
We fully comply with the EU's General Data Protection Regulation (GDPR) 2016/679:
Lawful Basis
- • Contract performance for service delivery
- • Legitimate interests for security and fraud prevention
- • Consent for marketing communications
- • Legal obligation for tax and regulatory compliance
Data Subject Rights
- • Right of access and data portability
- • Right to rectification and erasure
- • Right to restrict processing and object
- • Right to withdraw consent
1.2 Ghana Data Protection Act (Act 843)
As a Ghana-based company, we maintain full compliance with the Ghana Data Protection Act:
• Registration: Registered with the Ghana Data Protection Commission
• Data Processing Principles: Lawfulness, fairness, transparency, and purpose limitation
• Cross-Border Transfers: Adequate safeguards for international data transfers
• Breach Notification: 72-hour notification to the Data Protection Commission
2. Financial Services Compliance
2.1 Payment Card Industry Data Security Standard (PCI DSS)
We maintain PCI DSS compliance for secure payment processing:
Requirement | Implementation | Status |
|---|---|---|
| Secure Network & Systems | Firewalls, network segmentation, secure configurations | Compliant |
| Protect Cardholder Data | Encryption at rest and in transit, tokenization | Compliant |
| Vulnerability Management | Regular security updates, vulnerability scanning | Compliant |
| Access Control | MFA, role-based access, unique IDs | Compliant |
| Network Monitoring | 24/7 monitoring, intrusion detection | Compliant |
| Security Policies | Documented policies, regular training | Compliant |
2.2 Anti-Money Laundering (AML) & Know Your Customer (KYC)
We implement AML and KYC procedures to prevent financial crimes:
• Customer Due Diligence: Identity verification and risk assessment
• Transaction Monitoring: Automated monitoring for suspicious activities
• Sanctions Screening: Regular screening against sanctions lists
• Record Keeping: Comprehensive transaction and customer records
3. Industry Standards & Certifications
3.1 ISO 27001 Information Security Management
We maintain ISO 27001 certification for information security management:
Security Controls
- • Information security policies
- • Asset management and classification
- • Access control and user management
- • Cryptography and key management
- • Physical and environmental security
Management Processes
- • Risk assessment and treatment
- • Incident management procedures
- • Business continuity planning
- • Regular security awareness training
- • Continuous improvement processes
3.2 SOC 2 Type II Compliance
Our SOC 2 Type II report demonstrates compliance with security, availability, and confidentiality principles:
Trust Service Criteria | Description | Implementation |
|---|---|---|
| Security | Protection against unauthorized access | Multi-layered security controls, encryption, access management |
| Availability | System availability for operation and use | 99.9% uptime SLA, redundant systems, disaster recovery |
| Confidentiality | Protection of confidential information | Data classification, encryption, access controls |
4. Regional Compliance
4.1 West African Compliance
We maintain compliance with West African regulatory requirements:
• ECOWAS Data Protection: Compliance with ECOWAS data protection guidelines
• Bank of Ghana Regulations: Compliance with financial services regulations
• Ghana Revenue Authority: Tax compliance and reporting requirements
• National Communications Authority: Telecommunications and data transmission compliance
4.2 International Compliance
We ensure compliance with international regulations for global operations:
European Union
- • GDPR compliance
- • Standard Contractual Clauses
- • Adequacy decisions
United States
- • CCPA compliance
- • COPPA compliance
- • State privacy laws
5. Compliance Monitoring & Reporting
5.1 Compliance Timeline
Our ongoing compliance activities and monitoring schedule:
Internal compliance assessments and gap analysis
Third-party security assessments and penetration testing
Continuous monitoring of regulatory changes and updates
Annual renewal of ISO 27001 and SOC 2 certifications
5.2 Compliance Reporting
We maintain comprehensive compliance reporting and documentation:
• Compliance Dashboard: Real-time compliance status monitoring
• Audit Reports: Detailed compliance audit reports and findings
• Regulatory Filings: Timely submission of required regulatory reports
• Incident Reports: Comprehensive incident reporting and response documentation
6. Compliance Contact Information
For compliance-related inquiries, audit requests, or regulatory matters:
Compliance Officer
Mega Web Services
Address: 10A Mega Street, Adenta, Accra, Ghana
Phone: +233 302 527 484
Email: compliance@megwebservices.com
Regulatory Affairs: regulatory@megwebservices.com
Data Protection Commission: Ghana Data Protection Commission
This Compliance page is effective as of the date listed above and applies to all users of Ardent POS.